Support

At Semaphore, we pride ourselves on our SCADA control service offerings and responsiveness to customers. While Semaphore’s distinguishing technology offers considerable value, many of our customers have told us that customer service is the key reason they do business with us.

Technical Support

Visit the Helpdesk here »


Please access the support center for your products using the links, above.

*Note: That you will need a registered account to submit a support request. If you do not have an account please sign up for an account – it’s free!

Customer Service Contacts

For customer service, please contact us at the nearest location listed below. Our service is geared to anyone dealing with Semaphore products, including contractors, distributors, end users, representatives, and systems integrators. We are available to help you with:

  • Order status
  • Product availability
  • New orders for parts and product manuals
  • Credit returns
  • Repair Service

Semaphore facilities provide timely repairs for all our SCADA control products. We repair boards, subassemblies, and complete RTU systems. You can be assured that every product returned to our factory receives the same testing, using the same facilities, as new products. To ensure complete customer satisfaction, a factory technician is involved in every repair.

For selected products, Semaphore offers service exchange, which eliminates the wait time while the repair is underway. The Semaphore customer service contact will be able to inform users if this is available for a particular product and will always work with the customer to determine the most satisfactory repair service.

Contact Information

Americas

Semaphore Americas Inc.
280 Wekiva Springs Road, Suite 3030
Longwood, FL 32779
USA
Tel: +1 (844) 475-8020



Europe, Middle East, Africa

Waterloo Office Park - Building "M"
Drève Richelle, 161
B-1410 Waterloo
Belgium
Tel: +322.387.42.59
Fax: +322.387.42.75


Asia/Pacific

Unit 8/3-5 Gilda Court
Mulgrave, Victoria
Australia 3170
Phone: +61 3 8544 8544
Fax: +61 3 8544 8555

Support